1. Do you add any extra cost or profit to the shipping rate?

No, we do not include any additional cost or profit in the shipping rate. You pay only the actual shipping charge.

2. How is my shipping cost calculated?

The shipping cost depends on your country and the product weight. You’ll see the exact shipping price displayed on the checkout page before completing your order.

3. How long does it take to process my order?

We usually ship orders the next business day, but please allow 2–3 business days for processing before shipment.

4. What are your shipping options?

• Standard Shipping: Delivery within 10–15 business days
• Express Shipping: Delivery within 2–5 business days

Shipping times may vary depending on your location and the shipping method selected.

5. When will I receive tracking information?

You’ll receive an email notification with tracking details as soon as your order is shipped.

6. Can delivery take longer than expected?

In most cases, packages arrive within the estimated time. However, delays may occur due to:

• Weather conditions
• Customs inspections
• Local courier issues
• Other unforeseen events

7. What should I do if I face a shipping issue?

If there’s any issue with your shipment (delayed, lost, or damaged), please contact Customer Support within 30 days of placing your order.

8. Can I get a refund for late delivery?

Shipping charges cannot be refunded for delays caused by:

• Business closure or recipient unavailability
• Customs inspection delays
• Courier service disruptions

9. Are there customs duties or taxes on international orders?

Yes. International orders may be subject to import duties, taxes, or customs fees depending on your country’s regulations. These charges are not included in the product or shipping price and must be paid by the recipient upon delivery..

For customers in the United States:

All duties and taxes are already included in your checkout total. You won’t have to pay anything extra on delivery.

10. Can customs or courier delays affect my delivery time?

Yes. We are not responsible for delays caused by customs clearance, courier disruptions, or if the recipient is unavailable to receive the package.