Skip to content

Frequently Asked Questions

Why should I buy from www.noo-brand.com? Plus

We are selling our product directly from the factory, that means you are getting quality product at a very less price.

Noo brand T-shirt is made from which material? Plus

We offer high-quality, fine, and premium cotton for ultimate comfort. Our most of the T-shirts are made of Supima and Suvin Cotton.

What is Supima Cotton? Plus

Supima cotton is the world's finest superior type of cotton grown in the USA.

What is Suvin Cotton? Plus

Suvin cotton is a variety of highest-quality cotton that is grown in India. It is known for its extremely long fibers, softness, strength, and durability.

How do I get correct fit T-shirts for me? Plus

You can check the size guide section of the product page. Please choose the size based on your current t-shirt size. Do not blindly choose the size with letter M or L.

What types of T-shirts does Noo-brand sell? Plus

We are selling Blank & Graphic T-shirt for women, men & kids.

Is Customization done in Noo brand T-shirt? Plus

Yes, right now, height customization can be done for particular collections.

What is your return policy? Plus

Any Product which is purchased at "Factory Price" are not eligible for return. T-shirts bought at standard price can be returned within 30 days of your order receipt. Returns made after 30 days from the purchase date will not be accepted. To return an item for a refund, please register your request here(https://noobrand.returnscenter.com/)

When will I be refunded or receive my exchange once I return an item? Plus

Refunds will be processed within 7 days after we receive your package. You will receive a refund receipt via email when your refund is processed. Refunds are generally posted to bank accounts within 3-5 business days. We will refund you for all items that are returned, less the original cost of shipping.

How do I speak to a real person? Plus

You can contact us at support@noo-brand.com anytime, anywhere and we’ll get back to you ASAP.

How can I track my order? Plus

When your order ships out you will receive a shipping confirmation email with a link to track the progress of the shipment. You can also track your order here(https://www.noo-brand.com/apps/trackingmore).

How long will it take to receive my order Plus

We have provided three different shipping options base on speed such as economy (20 to 30 days) , Speed (15 to 25 days), Super Speed (5 to 7 days)

How do I cancel or edit my order? Plus

You can contact us at support@noo-brand.com anytime, anywhere and our team will help you to cancel or edit your orders. Note: - You cannot cancel or edit the order once the product is shipped.

How do I exchange an item? Plus

Currently, you cannot exchange any product, but you can return the product & buy a new one. Note: - Please read our return policy